evo jili Terms and Conditions

1 General Introduction

These terms and conditions form a legal agreement between evo jili and its users. They apply to all services provided through the evo jili website, mobile application, and other digital channels.

By registering an account on the evo jili platform or using any of its services, the user confirms that they have read, understood, and agreed to abide by these terms and conditions in full. If you do not agree with any part of these terms, please do not use our services.

evo jili operates an online gaming and betting platform for users in Bangladesh. The platform includes slot games, live casino, sports betting, and other gaming services.

2 Account Registration and Eligibility

2.1 Age Requirement

To open an account and use the services on evo jili, the user must be at least 21 years of age. Use of this platform by minors is strictly prohibited. evo jili may request any necessary information or documents to verify age.

2.2 One Account Policy

Each user may operate only one account. If multiple accounts are found belonging to the same person or household, evo jili reserves the right to suspend the accounts involved and forfeit any bonuses or winnings held in them.

2.3 Accuracy of Information

The name, mobile number, and other details provided at registration must be accurate and truthful. Providing false information may result in account cancellation and funds on deposit may not be returned.

2.4 Account Security

It is entirely the user's responsibility to keep their password and login details secure. Any unauthorised use of the account must be reported to the evo jili support team immediately.

3 Deposit and Withdrawal Policy

3.1 Deposit Methods and Limits

The minimum deposit amount on evo jili is ৳500 (five hundred taka). Currently accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other scheduled banks).

3.2 Withdrawal Methods and Limits

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawals are generally processed within 10 to 45 minutes. Withdrawals must be made using the same method that was used for the deposit.

3.3 Identity Verification

Before processing a withdrawal, evo jili may request a national identity card or other government-issued ID as part of its KYC (Know Your Customer) process. Withdrawals may be delayed until this verification is complete.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

evo jili offers new members a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: if you deposit ৳1,000, you will receive a ৳1,500 bonus and your total balance will be ৳2,500; however, before withdrawing that ৳1,500 bonus, you must complete ৳22,500 in wagering (that is, ৳1,500 × 15 times).

4.2 General Bonus Terms

Wagering requirements apply to all bonuses. The required wagering must be completed before any winnings from a bonus can be withdrawn. If bonus abuse is suspected, evo jili reserves the right to cancel the bonus and suspend the account.

4.3 VIP Program

evo jili's VIP program has three tiers: Bronze (weekly cashback up to 0.4%), Silver (weekly cashback up to 0.8%), and Gold (weekly cashback up to 1.2%). Weekly cashback is calculated based on the net loss for the week (total losses minus total winnings). Advancement to a higher tier depends on the user's activity and engagement.

• VIP benefits apply to active account holders only.
• Cashback is paid out automatically every week.
• If VIP tier conditions are not met, the tier may change.

5 Prohibited Activities and Fraud Prevention

The following activities are strictly prohibited on the evo jili platform:

• Creating multiple accounts to claim bonus benefits.
• Using fake or stolen identity documents.
• Depositing funds from illegal sources or money laundering.
• Attempting to alter the platform's software or game outcomes.
• Attempting to gain unauthorised access to other users' accounts.
• Using bots or automated software to place bets.
• Claiming to be an employee or representative of evo jili.

If any of the above violations are proven, evo jili reserves the right to immediately close the account, forfeit all deposited funds and winnings, and take legal action where necessary.

6 Responsible Gaming and Self-Exclusion Policy

evo jili believes that gaming is a form of entertainment and should not cause financial harm. Read our responsible gaming guidelines to learn how to set gaming limits and seek help when needed.

6.1 Self-Exclusion Feature

Users may request to temporarily close their account for a set period. To use this feature, please contact the evo jili support team.

6.2 Deposit Limits

Users may request the support team to set daily, weekly, or monthly deposit limits. Once set, limits can be lowered, but increasing them is subject to a waiting period.

7 Privacy and Data Protection

Full details on how user personal data is collected, stored, and used are provided in our Privacy Policy. The Privacy Policy forms part of the user's agreement with evo jili alongside these terms and conditions.

evo jili uses SSL encryption and other security technologies to protect user data. However, the user acknowledges that no one can guarantee complete security when transmitting data over the internet, and this limitation applies.

8 Game Results and Dispute Resolution

8.1 Game Results

All games on the evo jili platform are run using Random Number Generator (RNG) technology, which ensures fair and random outcomes. If any game result is voided due to a technical error, the amount wagered on that bet will be returned to the user's account.

8.2 Dispute Resolution

If a dispute arises over a transaction or game result, the user must notify the evo jili support team within 72 hours of the incident. The support team will review server logs and game history to resolve the dispute. evo jili's decision will be considered final.

For common questions and issue resolution, visit our FAQ section, where you will find answers to the most frequently asked questions.

9 Service Suspension and Account Termination

9.1 Suspension by evo jili

evo jili may temporarily suspend or permanently close any account without notice in the following circumstances:

• Breach of any clause of these terms and conditions.
• Suspicion of fraudulent activity or a threat to account security.
• By order of a court or government authority.
• Suspicion of money laundering or other illegal activity.

9.2 Cancellation by the User

Users may request to close their account at any time. Any pending withdrawals must be completed before the account is closed. Once the account is closed, the user will no longer be able to use evo jili's services.

10 Limitation of Liability

evo jili accepts no liability for the following:

• Losses caused by issues with the user's internet connection or device.
• Delays in transactions due to disruptions in third-party payment providers' services.
• Service interruptions caused by natural disasters or unforeseen technical failures.
• Data breaches resulting from cyberattacks or hacking, even though evo jili maintains the highest security measures.

Gaming is a risk-based activity and each user is solely responsible for their own decisions. evo jili makes no guarantee of financial gain from gaming.

11 Intellectual Property and Copyright

All content on the evo jili website and platform — design, logos, text, graphics, software — is the intellectual property of evo jili and is protected under copyright law. Users may not reproduce, distribute, or use any part of this content for commercial purposes without prior written permission from evo jili.

Games and trademarks belonging to third-party game providers such as PG Soft, Pragmatic Play, JILI, Evolution, and others remain the property of their respective owners.

12 Changes to Terms and Enforceability

evo jili reserves the right to amend these terms and conditions at any time. Users will be notified of significant changes via a notification on the platform. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

If any clause of these terms is found to be legally unenforceable, the remaining clauses will remain fully in effect. The version written in Bangla is considered the primary document.

13 Customer Service and Contact

For any questions or complaints regarding these terms and conditions, please contact the evo jili customer service team. The support team is available seven days a week, 24 hours a day, in both Bangla and English via live chat and email.