evo jili Privacy Policy

This privacy policy is issued on behalf of the entity operating the evo jili platform and applies to all users of https://evojili.cam. When you register, log in, or use any service on this site, you are considered to have accepted the terms of this policy.

evo jili believes that the privacy of user information is a fundamental right. Therefore, every collection and processing of personal data is handled with the utmost care. This policy applies only to our own platform — not to any third-party websites or services.

For full details on the general terms of our service, please read the Terms and Conditions page, which sets out all legal terms governing use of the platform.

evo jili collects the following types of information:

2.1 Information You Provide Directly

• Full name, date of birth, and national identity card details
• Email address and mobile number
• Username and password provided by the user at account creation (stored in encrypted form)
• Payment details for deposits and withdrawals — bKash, Nagad, Rocket, Upay, or bank transfer details

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system information
• Time of site visits, session length, and navigation patterns
• Browsing data collected through cookies and similar technologies

2.3 Identity Verification Information (KYC)

For account verification or large withdrawals, a photo of a national identity card, passport, or other government-issued ID may be requested. This information is used solely for identity verification and is stored in encrypted form on secure servers.

Collected information is used for the following purposes:

• Account management: To complete registration, login, and account verification processes.
• Financial transaction processing: To correctly process deposits, withdrawals, and bonus payments.
• Customer support: To provide assistance via live chat or email.
• Security: To detect fraudulent activity and maintain account security.
• Service improvement: To analyse user experience and make the platform more usable.
• Relevant communications: To send important service notifications and security alerts.

evo jili never sells your personal information to third parties or shares it for profit.

In specific cases, evo jili may share necessary information with trusted third parties. This is always done in a limited and controlled manner:

4.1 Payment Processors

Transaction-related information is shared with bKash, Nagad, Rocket, Upay, and designated banks to process deposits and withdrawals. This is limited strictly to what is needed to complete the relevant transaction.

4.2 Technology Partners

Non-personal data may be exchanged with game software providers and security service providers — such as Evolution, JILI, Pragmatic Play, PG Soft, and others — solely to ensure the gaming experience functions properly.

4.3 Legal Obligations

Information may be disclosed to comply with a lawful directive from law enforcement authorities or a court order. In such cases, every effort will be made to notify the user to the extent possible.

The evo jili website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help maintain the functionality of the site.

5.1 Types of Cookies We Use

• Essential cookies: To maintain login status and ensure secure sessions.
• Functional cookies: To remember language preferences and user settings.
• Analytical cookies: To review site usage and make improvements.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note, however, that disabling certain essential cookies may cause some site features to stop working correctly — such as maintaining login status or completing payment processes.

evo jili has put in place both technical and organisational measures to keep user information secure:

• All data transmission is secured through SSL (Secure Socket Layer) encryption.
• Passwords and sensitive information are stored using industry-standard hashing methods.
• Regular security audits are conducted on servers.
• Only a limited number of authorised staff have access to personal information.
• Suspicious activity is automatically detected and blocked.

However, no method on the internet is 100% secure. Users are therefore responsible for keeping their account passwords confidential and are advised not to share login details with anyone else.

evo jili retains personal information only for as long as necessary. Generally:

• Data for active accounts is retained for as long as the account remains active.
• After an account is closed or becomes inactive, financial transaction records may be retained for a set period to meet applicable legal obligations.
• Once the retention period ends, data is securely deleted or anonymised.

As a user of the evo jili platform, you have the following rights:

8.1 Right to Access Your Information

You may request to know what information we hold about your account. Contact customer support and, after a verification process, this information will be provided.

8.2 Right to Correct Your Information

If any information in your profile is incorrect or incomplete, you may request a correction. This can be done through account settings or by contacting customer support.

8.3 Right to Close Your Account

You may request to close your account at any time. As part of responsible gaming, follow the steps described on the Responsible Gaming page for self-exclusion or account closure.

8.4 Right to Lodge a Complaint

If you have any concerns about how your personal information is being used, you may raise a complaint directly with customer support. We review every complaint seriously.

evo jili strictly prohibits anyone under the age of 21. Age verification is mandatory at registration, and if there is reason to suspect a user is underage, the account will be suspended immediately.

No information is knowingly collected from minors. If any such information has been collected, it will be deleted upon request from a parent or legal guardian.

This privacy policy may be updated from time to time due to changes in technology, legal requirements, or service improvements. For significant changes, a notification will be sent to the registered email address.

Continued use of the site after an update will be considered acceptance of the new policy. It is therefore recommended to visit this page regularly.

The FAQ page may also be helpful for general information and queries, where answers to common questions about using the platform are provided.

If you have any questions, concerns, or requests regarding this privacy policy, please contact the evo jili customer support team:

• Live Chat: Available 24/7 — support is available in both Bengali and English.
• Email: [email protected]

The customer support team reviews every privacy-related request and takes the necessary action as quickly as possible.